At Abbey Wood Station Minicabs Limited, we understand and respect the importance and safeguarding your privacy.
1- DATA WE MAY COLLECT
- Any information that you have given to us when speaking to one of our team members on the telephone.
- Any Information that you may have input on our mobile applications or website (www.awsminicabs.com)
- Any phone calls that are made to our offices may be recorded.
- CCTV camera coverage 24/7
2- RESOURCES USED WHEN VISITING OUR WEBSITE
- When visiting our website, we are able to see the following information, which device is being used, the I.P address, the operating system and the browser platform. This is data that is automatically displayed only when you initiate a live chat session with our team.
3- WHAT WE DO WITH THE COLLECTED DATA
- We use this information to understand your needs and provide you with better service.
- We Input the data to process your bookings.
- Alerting you of your booking details and vehicle details
- We may carry out any obligations or complaint procedures arising using the booking details.
- We notify you of changes to our service.
- We store it for internal record keeping, building a history of your regular journeys, hence, providing you with a prompt, rapid booking service.
4- WHO WE MAY SHARE YOUR DATA WITH
- To the extent that we are required to do so by law
- Credit & Fraud department investigating crime cases and fraud.
- In connection with any ongoing or prospective legal proceedings.
- In order to establish, exercise or defend our legal rights
- It may also be made accessible to staff outside our offices who work for us i.e. system maintenance or technical problems.
We will not sell, share, or trade any information about individual users to third parties for their own marketing purposes.
5- IS THE DATA IS STORED SECURELY?
- We are committed to ensuring that your information is secure.
- All the data that has been listed above is entered on our database, secure on our servers which is stored in a secure data centre handled by our software company Autocab Ghost Cloud service, with multiple levels of security.
- We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
6- LEGAL DETAILS
This policy covers Abbey Wood Station Minicabs Limited (Company registration no. 09171054 registered at 18, Wilton Road, Abbeywood, London SE2 9RH.
Abbey Wood Station Minicabs Limited is registered as a data controller with Data Protection Registrar under reference: A8137500.